Director, Retail Norway - AI & Consulting Delivery
Shape the future of Nordic retail consulting: lead teams in Norway and Sweden to turn AI into better customer solutions and more impactful delivery.
What does the consultant of the future look like? It is a question you will help us answer. We are looking for a Director who will lead our consultants into a new everyday where AI and new technologies shape both how we deliver and what we can offer our customers.
As part of the department
As Director for Professional Services Retail Norway, you will have people management responsibility for our consultants and a central role in the leadership team for Retail & Supply Chain Professional Services. You will drive change across Norway and Sweden and make AI a natural part of how we work, sell and deliver.
You will work closely with the Product and Development department, so that we adopt new technologies quickly and bring customer insights back into our products. You will also collaborate with Customer Success to ensure satisfied customers and long-term relationships. You will strengthen the technical competence of the consulting team and ensure that the solutions our consultants implement are robust and create value for our customers.
The position is based in Oslo. As the role covers both Norway and Sweden, you should expect some travel. You report to VP Retail & Supply Chain Professional Services.
Your role: Lead the Consultants of the Future
Lead, develop and motivate the consultants in Norway, in close collaboration with colleagues in Sweden.
Define and drive how AI and new technologies are applied in our deliveries, and develop new ways of being a consultant.
Enable the consultants to use AI in their daily work, from analysis and design to testing and documentation.
Take part in pre-sale together with sales: understand customer needs, show what is possible with new technology and AI, and contribute to strong solution proposals and offers.
Ensure that the consultants implement our solutions at the customer, from design to production.
Develop and support the consultants in coordinating technical teams and external suppliers.
Ensure quality, architecture compliance and delivery plans.
Ensure that the consultants are able to act as technical point of contact towards the customer and project management.
Be the link between our customers and Product/Development.
Contribute actively in the leadership team with strategy, capacity planning and continuous improvement.
You are the ideal candidate if you
We care more about what you can do than what your CV looks like. Here’s what will set you up for success:
Must-have
You have solid experience from retail, for example POS, loyalty, e-commerce, ERP or supply chain .
You have leadership experience, preferably from consulting or delivery organisations, and enjoy developing people and teams.
You are passionate about AI and new technologies and know how to apply them in practice, both internally and at customers.
You have experience from pre-sale or customer dialogue where you have translated technology into business value.
You have good technical understanding and can talk to both developers and customers, but you do not need to be a developer yourself.
You have experience from complex implementation projects, preferably within cloud migration and integrations.
You enjoy leading change and create support and direction in an organisation on the move.
You are clear, collaborative and communicate well, both in writing and verbally.
You can speak and write English, and you are fluent in written and spoken Norwegian.
What’s in it for you?
Good terms, competence development and flexibility in everyday life.
Real ownership - A central leadership role where you can influence direction, delivery model and our AI initiatives
Meaningful impact - exciting customers and projects at leading Nordic retail companies
Growth mandate - You step into an organisation that is already on the move. You build on the team and customer relationships in place and shape how our consultants work, sell and deliver.
AI-enabled leadership - The opportunity to be early with AI in practice, and to shape what it means to be a consultant in the years to come
Collaborative culture - A professionally strong environment across Norway, Sweden and Denmark.
Our values:
Lead the Industry - We don't just serve our industries - we lead them. We bring deep expertise, set new standards, and help our customers stay ahead.
Make it Happen - We take ownership, move fast, and deliver real impact. When we say we'll do something, it gets done - no excuses, no politics.
Stronger Together - We are a global team shaped by Scandinavian values. The best software - and the best teams - are built on trust, openness, and collaboration across borders.
We look forward to hearing from you!
If you would like more information before you apply, please contact Vice President, Tina Vestergaard on mail tivkr@eg.dk. We evaluate applications on an ongoing basis and hire when the right candidate is found. So please send your CV and application as soon as possible, using the apply button in the job ad. All inquiries are handled confidentially.
At EG, we build software that makes a difference.
Our industry-specific software help people and businesses work smarter every day. From doctors spending more time with patients to builders running safer, more efficient projects.
Our software is built by peers from the industry and backed by EG’s scale for stability, innovation, and security.
If you’re ambitious, curious, and take pride in ownership, you’ll thrive here. You’ll be trusted to grow your skills, shape meaningful solutions, and make an impact together with talented colleagues across borders.
Join us in creating software that works for people - not software that makes people work.
Visit our career pages to meet some of your future colleagues, explore our culture, and watch our video "We Make a Difference".
Learn more about EG here.
#LI - Onsite
- Department
- Professional Services
- Role
- Management - Professional Services
- Location
- Oslo, Hoffsveien
- Manager Name
- Tina Vestergaard Kristensen